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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ICI CALDAIE products

The group "New Technologies" offers for review the products of the plant ICI CALDAIE: industrial and household boilers and components, energy-saving equipment, safety systems, plant components, control systems, boiler rooms
  • Steel boilers ICI CALDAIE
    Steel boilers
    GREENOX.e, REX, BLUNOx.e, etc.
  • Hot water boilers ICI CALDAIE
    Hot water boilers
    TNX, TNX EN, TNOX, REX, etc.
  • Steam boilers ICI CALDAIE
    Steam boilers
    FLASH, FX, BX, SIXEN, GSX, GX, etc.
  • Superheated water boilers ICI CALDAIE
    Superheated water boilers
    ASX, ASGX EN, etc.
  • Boilers with diathermic oil ICI CALDAIE
    Boilers with diathermic oil
    OPX, OPX REC, etc.
  • Waste heat boilers ICI CALDAIE
    Waste heat boilers
    GXC, WHB, etc.
  • Modular condensate boilers ICI CALDAIE
    Modular condensate boilers
    TBX, TBX EXT, TBXL, WALL, etc.
  • Condensate boilers with a base ICI CALDAIE
    Condensate boilers with a base
    MONOLITE, CODEX, STELT, etc.
  • Boiler rooms ICI CALDAIE
    Boiler rooms
    CT et al.
  • Solar collectors ICI CALDAIE
    Solar collectors
    PSP, PSS, etc.
  • Tanks, deaerators ICI CALDAIE
    Tanks, deaerators
    deaerators, tanks, etc.
  • Industrial line components ICI CALDAIE
    Industrial line components
    alarms, pumps, etc.
  • Household line components ICI CALDAIE
    Household line components
    control panels, etc.
  • Energy Saving Components ICI CALDAIE
    Energy Saving Components
    BAX, ECXV, ECO-G, FIN-e, etc.
  • Management systems ICI CALDAIE
    Management systems
    eterm, Nereix, etc.
  • Security systems ICI CALDAIE
    Security systems
    GSS 72, TSS 72, etc.

NEW TECHNOLOGIES GROUP

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